Shipping Policy

We work with a variety of shipping providers and able to fulfil most shipping needs. Get in touch with us for a quote for shipping for a specific product. If you would like to use your own shipping provider then please do get in touch with the provider and account details. All items are packaged thoroughly before shipment is processed.
All items will be shipped out with shipping insurance, included in the purchase price. All information required will be provided.

Payment Methods

 Paypal, Bank Transfer


Refunds

It is important that our customers are completely happy with their product. A refund can be arrange if you are unsatisfied with your product and notify us within 7 days of receiving the item. Always happy to communicate and discuss your needs in order to resolve any possible problems with our products.

Terms

The buyer bears the responsibility for the correct input of the delivery address; in case anything goes wrong with the shipment of an order due to an error in the delivery address made by the buyer, Tanguy Rolin LTD cannot be held responsible for the (partial) loss of the shipment. In case Tanguy Rolin LTD needs additional information regarding a delivery address, the buyer may be approached by Tanguy Rolin LTD in order to provide additional information. A delay in the delivery may occur in case additional information regarding the delivery address is needed.